Thank you for shopping at healthcareonlinepharmacy. Your satisfaction is important to us. Please read our Return and Refund Policy carefully before making a purchase.

1. No Returns on Prescription Medications

Due to health and safety regulations, we do not accept returns or exchanges on prescription medications, unless the product is defective or the wrong item was shipped.

2. Return Eligibility for Non-Prescription Items

For over-the-counter (OTC) items, returns may be accepted under the following conditions:

• The item is unopened, unused, and in its original packaging.

• The return request is made within 7 days of delivery.

• Proof of purchase is provided (order confirmation or receipt).

Please contact us before sending any product back.

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product:

• Contact us within 48 hours of receiving your order.

• Provide a clear photo of the item and packaging.

• We will offer a replacement or refund as appropriate.

4. Refunds

If your return is approved:

• Refunds will be processed to your original payment method within 7–10 business days.

• Shipping charges are non-refundable unless the error was on our end.

5. Return Shipping

Customers are responsible for the cost of return shipping, except when returning damaged or incorrect items.

6. Contact Us

If you have any questions about this policy or need to request a return, please contact: